Frequently asked Questions.

How soon is the turnaround time for my design request?

Popular question! Design requests are typically completed and delivered at max 72 hours or less. Keep in mind, should your request require a more complex approach then the turnaround time will be a bit longer. That way, it ensures minimal risk in compromising quality.

For instance, if you need 100 marketing icons designed, we will break up the amount in sessions until we've completed the set.

Do I have to finish my term in order
to unsubscribe?

No. You can unsubscribe without the worry of cancellation fees or penalties. You will still be able to complete the remainder of your term
until it expires.

How many design request can I submit per month?

Great Question! You can make as many design requests as you want. However, we can only work on one request at a time, so we recommend prioritizing your requests and approve the completed ones before we can move on to the next request in line.

Are refunds issued out if I dislike
my subscription?

Due to the consistency of high-quality work,
with quick turnaround times, there will not be any refunds issued out.

How can I assure this particular
model is a great fit for my lifestyle and creative needs?

We believe this model works for because you understand the value of design. Working with a professional will assure that your creative needs will be met. But most importantly, this model helps free up time to spend with their family, friends or doing what you love.

What kind of designs is Vizualhype capable of producing?

We can do a wide range of graphic design deliverables such as logos, podcast graphics, flyers, brochures, banners, social media posts, infographics, presentations, e-books, and more.
If you have a specific design need that is not listed on our website, feel free to contact us and we will try our best to accommodate it.